Terms and Conditions

Welcome to HelloTap. These Terms and Conditions govern your access to and use of the HelloTap website, digital profile services, NFC business cards, and related products.

By accessing our website, creating a customer account, placing an order, or using our services, you agree to these Terms and Conditions. If you do not agree, please do not use the services.

1. About HelloTap

HelloTap provides NFC-enabled business cards and digital professional profiles that allow customers to share contact information, professional details, business information, and social media links through an NFC-enabled device or a direct profile link.

HelloTap is the public-facing name of the service. The operator's legal business details should be completed before publication:

Business or legal name: HelloTap

Business address: Dungon B, Jaro, Iloilo City, Iloilo 5000, Philippines

Contact email: hellotap2026@gmail.com

2. Our Services

HelloTap may provide the following services, depending on the customer's order:

• NFC-enabled physical business cards.
• Personalized digital professional profile pages.
• Customer account access for managing profile information.
• Profile photographs, cover images, and social media links.
• NFC cards or other materials linking to a customer's digital profile.
• NFC-enabled cards designed to direct users to a business's Google review page.

The exact products, features, customization, pricing, and services included in an order will be confirmed through the applicable quotation, order confirmation, invoice, or written agreement.

3. Quotes, Orders, and Payments

An inquiry or quotation request does not automatically constitute an accepted order.

Before an order is accepted, HelloTap will communicate the applicable product details, customization, total price, payment arrangements, and estimated fulfillment or delivery information.

An order will be considered confirmed when HelloTap has accepted it and communicated the confirmation and applicable payment requirements to the customer.

Customers are responsible for reviewing their order details, spelling, contact information, profile links, design selections, and other submitted information before approving production.

Any additional customization or changes requested after approval may require additional charges or affect the estimated completion date. Any such changes and charges will be communicated before proceeding.

4. Physical Products, Production, and Delivery

Physical NFC products are prepared according to the specifications and customization approved by the customer.

Production and delivery estimates are provided in good faith and may be affected by supplier availability, production requirements, courier delays, weather, or other circumstances outside HelloTap's reasonable control.

If a significant delay or issue occurs, HelloTap will communicate relevant updates to the customer.

Customers should inspect delivered products and contact HelloTap promptly if an item arrives damaged, defective, incorrect, or materially different from the confirmed order.

Nothing in these Terms removes or limits consumer rights and remedies available under applicable Philippine laws.

5. Digital Profile Hosting and Updates

HelloTap provides digital profile pages that customers may manage through their customer accounts.

The hosting period, included services, update arrangements, and any renewal or additional charges will be specified in the applicable order or service agreement.

Unless expressly confirmed in writing, HelloTap does not promise lifetime hosting, unlimited updates, or permanent availability of a digital profile.

Customers may edit the profile information and supported content made available through their account dashboard. Some profile identifiers and technical settings may be fixed and cannot be changed by customers.

HelloTap may perform maintenance, updates, security improvements, or infrastructure changes that temporarily affect access to digital profiles.

If a paid hosting or service period is approaching expiration, any applicable renewal arrangements will be communicated according to the customer's order or service agreement.

6. NFC Compatibility and Technical Limitations

NFC functionality depends on the capabilities, settings, operating system, and hardware of the device being used.

NFC reading behavior may vary depending on phone model, NFC settings, protective cases, card placement, and the position of the NFC chip.

An internet connection is normally required for a device to load an online digital profile after opening its link.

HelloTap cannot guarantee that every phone or device will support identical NFC behavior. Customers should check device compatibility and contact HelloTap if they experience difficulties.

Where provided, a direct profile link or QR code may serve as an alternative way to access the digital profile.

7. Customer Accounts and Security

Customers are responsible for keeping their account credentials confidential and for activities conducted through their accounts.

Customers must provide accurate account details and notify HelloTap if they believe their account has been accessed without authorization.

Customers must not share account access in a manner that compromises security or allows unauthorized persons to modify their profiles.

HelloTap may restrict or suspend access where reasonably necessary to investigate suspected unauthorized access, fraud, security threats, or violations of these Terms.

8. Customer Content and Responsibilities

Customers retain ownership of the photographs, logos, text, contact details, and other content they provide to HelloTap, subject to the rights of any third parties who own that content.

By submitting content for use in a HelloTap profile or product, customers grant HelloTap permission to host, store, display, reproduce, and process that content only as reasonably necessary to provide and maintain the requested services.

Customers represent that:

• The information they provide is accurate to the best of their knowledge.
• They have the necessary rights or permissions to use submitted photographs, logos, and other materials.
• They will not upload content that infringes another person's intellectual property, privacy, or other legal rights.
• They will not use HelloTap to publish unlawful, fraudulent, deceptive, abusive, or harmful content.
• They will not impersonate another person or business.

HelloTap does not claim ownership of customer-provided profile content.

9. Public Profiles and Profile Publication

Customers control whether their supported digital profiles are published or unpublished through the available account controls.

When a profile is published, the information selected for display may be accessible to anyone who visits the profile link.

Customers should only publish information and images they are comfortable making publicly available.

Unpublishing a profile makes it unavailable through its normal public profile page. However, previously shared direct image links, downloaded copies, browser caches, and third-party copies may remain accessible.

HelloTap may remove or restrict content that violates these Terms, applicable laws, or the rights of others.

10. Google Review Cards

HelloTap review cards may direct users to a business's Google review page or another designated review destination.

Customers are responsible for providing the correct business review link and ensuring that they are authorized to use it.

Review cards are intended to make it easier for customers to access a review page. They do not guarantee that reviews will be submitted, published, or retained by Google.

Customers must not use HelloTap products or services to:

• Create or purchase fake reviews.
• Offer discounts, gifts, payments, or other incentives in exchange for reviews.
• Pressure users to leave positive reviews.
• Discourage or prevent users from leaving honest negative feedback.
• Solicit reviews selectively from only satisfied customers.
• Manipulate ratings, review content, or business reputation.

All reviews must reflect genuine customer experiences and comply with Google's applicable policies and other relevant requirements.

Google is an independent third-party service. HelloTap does not control Google's review platform, policies, moderation decisions, or availability.

11. Intellectual Property

The HelloTap name, logo, website design, branding, software, layout, and other materials created by HelloTap are protected by applicable intellectual property laws.

Customers may not copy, reproduce, distribute, modify, or commercially exploit HelloTap's branding, website, or proprietary materials without prior written permission, except where permitted by law.

Customers retain ownership of their own submitted content, subject to the limited service-related permission described in these Terms.

12. Acceptable Use

Customers and website visitors must not:

• Attempt to access another customer's account or private information.
• Interfere with the security or operation of the HelloTap website or customer portal.
• Upload malware, malicious files, or harmful content.
• Use HelloTap for fraud, impersonation, harassment, or unlawful activities.
• Attempt to bypass account restrictions or security controls.
• Use the service in a manner that infringes the rights of another person or organization.

13. Suspension and Termination

HelloTap may suspend, restrict, or terminate access to an account or profile where reasonably necessary because of:

• A material violation of these Terms.
• Fraudulent or unlawful activity.
• Unauthorized access or security risks.
• Content that infringes another person's rights.
• Legal or regulatory requirements.

Where reasonably possible and legally appropriate, HelloTap will notify the affected customer and provide an opportunity to address the issue.

Customers may contact HelloTap to request account closure or discuss the termination of their services. Any remaining contractual obligations, legal retention requirements, and applicable consumer rights will continue to apply.

14. Refunds, Replacements, and Consumer Rights

Refunds, replacements, repairs, and other remedies will be handled according to the confirmed order, applicable product or service terms, and Philippine consumer protection laws.

Customers should contact HelloTap promptly if a product is defective, damaged, incorrect, or does not conform to the confirmed order.

Customized products may have specific production and approval requirements. However, customization alone does not remove consumer rights or remedies available under applicable law.

Nothing in these Terms is intended to exclude any mandatory right to repair, replacement, refund, or other remedy that a customer may have under Philippine law.

15. Third-Party Services

HelloTap may rely on third-party services for hosting, authentication, storage, payment, communication, delivery, NFC functionality, and external profile links.

Third-party services operate under their own terms, policies, and availability conditions. HelloTap does not control independent third-party services.

Links to external websites or services do not constitute an endorsement or guarantee of their content or availability.

16. Service Availability and Limitations

HelloTap will make reasonable efforts to maintain the availability and functionality of its website and digital profile services.

Temporary interruptions may occur because of maintenance, technical issues, third-party outages, internet connectivity problems, security incidents, or circumstances beyond HelloTap's reasonable control.

HelloTap does not guarantee uninterrupted or error-free operation at all times.

17. Limitation of Liability

To the extent permitted by applicable law, HelloTap will not be responsible for indirect or consequential losses arising from the improper use of the service, unauthorized customer content, third-party platform interruptions, or circumstances beyond its reasonable control.

This provision does not exclude or limit liability where such exclusion or limitation is prohibited by law, including liability arising from applicable consumer protection rights, data privacy obligations, fraud, or other non-excludable legal responsibilities.

18. Complaints and Dispute Resolution

Customers who have a concern or complaint should first contact HelloTap so that we can review and attempt to resolve the matter.

Send complaints and service concerns to: hellotap2026@gmail.com .

HelloTap will make reasonable efforts to acknowledge and address complaints promptly. Nothing in this section prevents a customer from exercising rights or seeking remedies available under Philippine law.

Where applicable, disputes may be brought before the appropriate Philippine government agency, consumer protection authority, or court with jurisdiction.

19. Changes to These Terms

HelloTap may update these Terms when its services, business practices, or legal obligations change.

Updated Terms will be published on this page with a revised last-updated date. Where required by law, customers will be notified of material changes.

20. Governing Law

These Terms are governed by the laws of the Republic of the Philippines, without prejudice to mandatory consumer rights and protections available under applicable law.

21. Contact Information

For questions, order concerns, technical support, or complaints, contact:

HelloTap
Email: hellotap2026@gmail.com

Last updated: November 6, 2026. This document is a draft prepared for legal review. It must be checked against HelloTap's actual registered business details, pricing, order process, hosting arrangements, warranty and refund procedures, and applicable Philippine legal requirements before publication.